54bed Privacy Policy

1 What Information We Collect

When registering and using services on 54bed, we collect various types of personal information. This information is essential for providing you with the best possible service.

1.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Residential address and area code
• Email address
• Mobile number (for bKash, Nagad, or Rocket verification)

1.2 Financial Information

• Mobile banking account number (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Usage Information

• Login date and time (Bangladesh Standard Time, BST)
• Game play history and preferences
• Device type, operating system, and browser version
• IP address and connection data
• Information collected through cookies and similar tracking technologies

2 Methods of Data Collection

54bed collects information through various methods. Each method is designed with the goal of improving the user experience.

2.1 Direct Collection

We collect information directly from you when you register an account on 54bed, make a deposit, request a withdrawal, or contact the support team via live chat.

2.2 Automatic Collection

Some information is collected automatically when you visit our platform, such as browsing behaviour, time spent on pages, and click patterns. This information is gathered through our server logs and analytics tools.

2.3 Through Third Parties

We use trusted third-party services for identity verification and fraud prevention. These services share information only within the necessary limits.

3 Purpose of Data Use

54bed uses your personal information only for specific and lawful purposes. No information is processed unnecessarily.

3.1 Account Management

• Verifying your identity and keeping your account secure
• Managing login and security verification processes
• Assisting with password recovery and account recovery

3.2 Financial Transaction Processing

• Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer
• Ensuring compliance with the minimum ৳100 deposit and minimum ৳800 withdrawal requirements
• Preventing fraud and money laundering
• Ensuring transaction security

3.3 Service Improvement

• Providing a personalised experience based on your preferences
• Analysing game preferences to add new content
• Identifying and resolving technical issues

3.4 Legal Compliance

In line with applicable laws and regulations, we may be required to provide information to government authorities or regulatory bodies when necessary.

4 Data Security Measures

54bed uses industry-standard security technology to keep your personal information safe. Our platform is protected by SSL encryption.

4.1 Encryption Technology

All data transfers between you and our servers are protected by SSL/TLS encryption. Financial information is stored with an additional layer of encryption.

4.2 Access Control

Only authorised personnel can access your personal information. Each staff member's access is restricted based on the requirements of their role.

4.3 Regular Security Reviews

54bed regularly reviews and updates its security measures. Any vulnerabilities identified in the system are resolved promptly.

4.4 Data Breach Response

If there is a risk that your data has been compromised for any reason, we will notify you as quickly as possible in accordance with legal requirements and take the necessary steps.

5 Sharing Information with Third Parties

54bed never sells your personal information. Information may be shared with third parties only in the limited circumstances described below.

5.1 Service Providers

Only relevant information is shared with specific service providers such as payment processors (bKash, Nagad, Rocket, bank), identity verification, and fraud prevention. All such providers are bound by strict confidentiality agreements.

5.2 Legal Authorities

54bed may provide information to authorities in cases of court orders, government investigations, or applicable legal obligations. In such cases we always follow the legal process.

5.3 Business Transfers

If 54bed is merged, acquired, or sold, your information may form part of the transferred assets. You will be notified in advance in such a situation.

6 Cookie Policy

54bed uses cookies to improve the user experience and ensure the functionality of the platform.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions and for security verification. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as language selection and interface preferences.

6.3 Analytics Cookies

These cookies are used to collect statistics about how our platform is used. This information is completely anonymous and is used solely for service improvement.

7 Your Rights

As a user of 54bed, you have several important rights regarding your own information.

7.1 Right to Access

You can find out what information 54bed holds about you at any time. Contact our support team to make this request.

7.2 Right to Rectification

If the information we hold about you is incomplete or inaccurate, you can request that it be corrected. Correction requests will be processed as quickly as possible.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal, regulatory, or contractual obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. We will give proper consideration to such objections.

7.5 Right to Data Portability

You are entitled to receive a copy of your personal information in a structured, commonly used format.

8 Data Retention Period

54bed does not retain your personal information beyond what is necessary.

8.1 Active Accounts

Your full information will be retained for as long as your account remains active. An active account means you are regularly using the platform.

8.2 Inactive or Closed Accounts

After an account is closed or becomes inactive for an extended period, financial and identity information is retained for a specified period in accordance with legal obligations. After this period, the information is securely deleted.

8.3 Legal Obligations

Under anti-money laundering laws and other legal obligations, certain information must be retained for an extended period. In such cases the information is kept under strict security measures.

9 Privacy of Minors

54bed strictly follows an age verification policy. This platform is operated for users aged 21 and above only.

We do not intentionally collect personal information from anyone under the age of 21. Age is verified at the time of registration, and additional verification is carried out in cases of doubt.

If we are informed that information belonging to a minor has been collected, that information will be deleted immediately and the account will be closed.

10 Policy Changes and Updates

54bed may update this privacy policy from time to time. This policy may change as a result of service improvements, the addition of new features, or changes in law.

10.1 Notification of Changes

For significant changes, we will notify you by email or through a clear notice on the platform. For minor changes, the "Last Updated" date on the page will be updated.

10.2 Consent

Continuing to use the platform after an update will be taken as your agreement to the new policy. If you do not agree with the new policy, please stop using the platform and request that your account be closed.

11 Contact Us

For any questions, complaints, or requests regarding data rights related to this privacy policy, please contact us.